Limited Time
TWS F9-5 Bluetooth Wireless Earbuds with Hi-Fi Stereo Sound, Sports Design, and Built-in Microphone

F9 Wireless Bluetooth Earbuds – Waterproof In-Ear Headphones with Charging Case & LED Battery Display

🔊 Stereo Audio • ⚡ Long Battery • 🎽 Sports Fit • 🎤 Mic
Limited Stock – Almost Gone!
$29.95
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GET 25% OFF WHEN YOU BUY 2 ITEMS AND ENJOY FREE SHIPPING!
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  • Innovative Design

    Our products combine nostalgic aesthetics with modern technology for a unique and practical experience.
  • High-Quality Sound

    Enjoy clear, crisp audio with every use, whether it’s for relaxation, entertainment, or work.
  • Multi Functional

    Perfect for any occasion—at home, outdoors, or on the go. We offer multifunctional products to meet all your needs.
  • User Satisfaction

    Your happiness is our priority. We offer reliable products backed by excellent support.

Return Policy

Refund & Return Policy 

Last updated: 12/1/2025

At Aurax Store, we want you to have the best shopping experience possible.
If there is an issue with your order, we are here to help.
Please read our return and refund policy carefully before placing an order.


📦 Returns & Refund Eligibility

We only accept returns or refunds in the following situations:

✔️ Defective or damaged product

If your item arrives damaged or defective, please contact us within 7 days of delivery.
Provide clear photos or videos so we can process a replacement or a refund.

✔️ Wrong item received

If you receive the wrong product, size, or color, we will replace it or issue a refund.

✔️ Item not received

If your package hasn’t arrived within the estimated delivery time, we will investigate the shipment.
If confirmed lost or excessively delayed, you will receive a full refund.


Non-returnable / Non-refundable situations

We do not accept returns or refunds in these cases:

The customer changed their mind (“I don’t want it anymore”).

The product matches the description but the customer expected something different.

The customer wants to return the item for personal reasons (no longer needed, found cheaper, etc.).

The customer refuses delivery.

Because our suppliers do not accept returns for these reasons, we cannot offer refunds in these cases.


🔄 Replacement Instead of Return

In most cases, you do not need to send the product back.
If the issue is supplier-related (defective, damaged, incorrect), we will send a replacement or provide a refund without requiring a physical return.


🕒 Return Window

You must contact us within 7 days of receiving the product if there is an issue.
After 7 days, we cannot guarantee approval.


💬 How to Request a Refund or Replacement

Contact us at auraxofficialstore@gmail.com with:

Order number

Photo/video of the issue

Description of the problem

Our support team will respond within 24–48 hours.


💳 Refund Method

If approved, refunds are issued to the original payment method or as store credit, depending on the case.


Shipping Policy

🚚 SHIPPING POLICY

Last updated: 12/1/2025

Thank you for visiting and shopping at Aurax store.
Below are the terms and conditions that make up our Shipping Policy.


📦 Processing Time

All orders are processed within 1–4 business days.
Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed by a few days.


🌍 Shipping Times

We ship directly from our international suppliers.

Estimated delivery time:

United States: 7–16 business days

Delivery times may vary during holidays or peak seasons.


🚚 Tracking Numbers

Most orders include a tracking number.
Tracking information becomes available 2–7 days after shipping.


📨 Lost or Delayed Orders

If your package is delayed beyond the estimated delivery time, please contact us.
If the order is confirmed lost, we will issue a full refund or send a replacement.


🧾 Incorrect Address

We are not responsible for orders shipped to incorrectly provided addresses.
Make sure your information is accurate before completing your purchase.


🌐 Customs & Import Fees

Customs fees, taxes, or import duties may apply depending on your country.
Buyers are responsible for these fees.


📩 Contact

For any questions about shipping, please email us at:
auraxofficialstore@gmail.com


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Terms and Conditions

1. General

  • Aurax operates an online store selling tech products, including wireless earbuds.

  • By using this website, you agree to comply with these Terms and Conditions.


2. Orders and Payment

  • All orders are subject to product availability and confirmation of payment.

  • Prices are listed in USD and are subject to change without notice.

  • Payment must be completed through the available payment methods on our website.


3. Shipping

  • We currently ship only to the USA.

  • Shipping times are estimates and may vary depending on the carrier.

  • Once your order is shipped, you will receive a tracking number.


4. Returns and Refunds

  • Customers may request a return within 7 days of receiving the product.

  • To be eligible, the item must be in its original condition and packaging.

  • Shipping costs for returns are the responsibility of the customer unless the product is defective.

  • Refunds are issued after the returned product is received and inspected.


5. Product Information

  • We try to provide accurate descriptions and images of our products.

  • Colors, sizes, or minor details may vary slightly due to supplier variations.


6. Limitation of Liability

  • Aurax is not responsible for any damages, losses, or delays caused by shipping carriers.

  • Use of products is at the customer’s own risk.


7. Privacy

  • We respect your privacy. Personal information will only be used to process orders and improve our services.

  • Please refer to our Privacy Policy for more details.


8. Governing Law

  • These terms are governed by the laws of the United States.


By using our website, you agree to these Terms and Conditions.